Customer Testimonials
Worst ever , 2 engines on our cpo veloster within two months service sucks in 4 months we owned car in shop 2 months
Hello me and my husband just bought a Tacoma on Saturday evening after leaving to my mom’s house I heard a squealing when braking stoping at multiple stops in her neighborhood. I thought maybe it would go away by tomorrow and it didn’t. Called dealer and said bring it in then they said okay bring in tomorrow morning and drop it off. They inspected and stated “ We have determined that the noise is due to hot spots and oxidation on the rotors causing the brakes to squeal when the pads grab. There are no safety issues as the ...
Completely unorganized team. Each person we came in contact with had no clear answer for anything. They offered rebates online that they did not give in person. I was a highly qualified buyer and the process was longer than 4 hours. Their computers barely worked which was completely ridiculous for a car dealership. Every person struggled to even use the computer and printer. Salespersons Oliver and Chris made numerous mistakes that could have cost me thousands of dollars were I not paying attention. Multiple employees cursing throughout the business. Very unprofessional.
Chris and Carlos were a pleasure to work with! Communicative throughout the process and made everything a breeze!
Friendly, courteous and listen to the needs of the customer. Knowledgeable with the vehicles on site
Made appt for a recall notice for a sensor. Quite a few appts. Was quoted 2 hours. Was there 3 hours. By that time I needed to go. They were prompt in bringing the car around. However, I didn't get the complimentary car wash as I had to leave. I could have brought it back after my other appts, but was too tired at that point. Maybe wash the cars first? We appreciated their concern.
Went to Stockton Hyundai w/o an appointment June 11th 2024 to check on why the “Air Bag light” was illuminated on the dash console of our 2011 Elantra Limited . It appears that since the Air Bag indicator was present that it controls other functions on the steering wheel, such as why our “Cruise control” wasn’t working either. Thanks to Hyundai’s 100,000 Mile Warranty & Stockton Hyundai’s Service Department for correcting these issues. I can always count on Stockton Hyundai Staff in insuring that the maintenance gets done correctly the 1st time. Great Service, Great Staff & Great Vehicles. Thanks 😊 ...
Other than not getting the car wash as part of my scheduled service, I have no complaints.
Great service from all the staff.
Great Service and fast with timely updates on repair. AC is blowing cold.
Good deal to purchase a new car there. They're friendly and professional. The process of buying my car is smooth and quickly. Save my money and time. Recommended.
I made an appointment last Friday to have my car looked at. Robert gave me an appointment for today at 9:00 but when I got there the other guy told me there was no appointment. Luckily he helped me straighten things out. Thank you Oscar!
Very friendly staff.I really like that they send you videos while the service is of your car is being done .👍🏻👍🏻👍🏻
Very Nice Staff At Hyundai I Love the Professionalism of the worker’s in Sonny Jauregui
Routine service (8,000 mi) performed. Only minor compliant is I was called and said my car would be ready in 30 minutes after wash. I arrived and waited well over an hour for car to be completed. Why not just call me when it's completely done? I was also never able to reach anyone by phone. On hold for 15 minutes only to get voicemail. Made appointment over the internet instead. Service people were all very nice.
Dropped my car off due to lights coming on my dash. Robert has been nothing but helpful. He put me in a rental and has gone above and beyond trying to find the issue with my car and to accommodate me. Great service for sure
The team was great. I received great customer service.
Stockton Hyundai ROCKS! Went in for a trade-in on my 2022 Santa Fe and 4 days later I drove off in the 2024 Santa Fe. The staff was super helpful and honest. Special shout out to Carlos who ensured that we well informed and saw the process all the way thru. Overall great experience.
10 outta 10 would recommend. Xavier helped us and had all the information and his personality really made the time past swiftly. It's clear they have nice cars to sell but the service my husband and I received was impeccable. Thanks so much for all your help. We love our Hyundai
I purchased my car from the dealership and I haven’t experienced anything but professional and courteous service. I also appreciate the ride offer while my car is being serviced. Thank you…your quality Customer Service is greatly appreciated.
The whole team spent time with me and didn't treat me with disrespect like some other doors that I visited earlier in the day. I have a car on hold for a week while I was on vacation at another dealership and they never returned my calls and when I showed up they said I needed an appointment. It was nice to be helped right away when I walked on this car lot.
Staff was great, our salesperson Chris, was exceptional, very attentive and always trying to layout all the options. I would definitely go back and refer others.
My experience was outstanding and appreciated everything that was done for me
I drive from San Francisco to go to Stockton Hyundai. They are the best. Professional, knowledgeable, courteous and friendly. I will always take my car to Stockton Hyundai.
The people here are very nice and worked fast. I have been to 4 other dealerships and they either worked slow, very pushy, or just did not come out to help us at all. It was a great experience here, and I would definitely recommend this place to anyone!
Great customer service. They worked with me and I was able to leave with a car . Definitely recommend Stockton Hyundai.
Both Carlos and Oliver were very nice, quite personable, knowledgeable about their vehicles, and no pressure to buy, at all. Recommend!
Gave me a great price and perfect car! Satisfying experience.
Fantastic experience in the service department.
Engine Seized Friday b4 Mother’s Day towed vehicle in on Monday 13th given a rental. My vehicle was repaired by 21st with a brand new engine. Job Well Done ‼️
Bad service and Technician did not know what he is doing because he has to wait for his manager to advise him to advise me on my repairs. This is the reason why my car was in the dealership over the weekend and ready for pick up on Tuesday. It was at the dealership three business days.
Carlos and Oliver were great to work with on the Sales side. I had a problem with the vehicle not holding charge once I brought it home (had to jump it 4 times). I returned for a battery replacement only to be told by the Service Department that the battery looked fine because I drove it to the dealership and it had time to charge. They wanted me to buy a new battery for a vehicle with 90 miles on it. They suggested that I should have had the vehicle towed to them rather than jump starting it so they could see ...
I’m not normally a review person. But Oscar from the service department was a great person. I came in for my appointment. I parked my car and he came out with a tablet. It was very early in the morning and I’m usually grumpy early in the morning because I’m not a morning person. But Oscar came out with a positive attitude and very well clean and professional about his job which one thing I really like and what really stand out to me is that he would say something and I couldn’t hear so I ...
Had recall service done, sales rep Robert kept me posted on the service, I'm extremely pleased and my vehicle was done on the same day.
Gabby is really nice called me when my car was done it was easy and fast service
So nice ! With explanations of what was checked on my car (video)… very professional service staff .. and the end result was excellent and the car was wash and very shiny when service was completed … thank you for that 😊
Awesome crew! Greg sorry we couldn't work together Carlos was very helpful clear and precise.
Exceptional Sales Experience with Stockton Hyundai! We recently had the pleasure of purchasing a vehicle from Stockton Hyundai, and I must say, it was an outstanding experience! Our salesperson, Carlos, was absolutely fantastic! He went above and beyond to ensure we felt comfortable and informed throughout the entire process. What impressed me most was Carlos's patience and willingness to answer all our questions. My son was particularly curious about the car's engine, and Carlos took the time to show him the inner workings, explaining everything in detail. It was great to see my son's excitement and understanding ...
This was the best car buying experience I have ever had. I've bought over 20 cars in my time, most of them tough and unpleasant. This was not even close. Carlos helped me the whole way through.
Previously bought two cars from this dealership with great service and fair pricing. Just bought my third car and am very t.
If your looking for a new car they are the best ask for Carlos Marin he's very thorough and not pushy at all,great experience 💞love our new Hyundai Cona💕Stockton Hyundai #1💖
Thay were very nice and friendly. Oliver were very patient with us. We changed our mind last minute of which car to purchase after all the papers were signed but still they were okay with it. Thank you also Xavier for introducing to us all the techs inside the car. God bless you guys!
We drove from San Francisco to buy our Hyundai Kona Electric there. They had the color we wanted in stock. We agreed on price and details before we left the Bay Area so we felt confident about making the trip to Stockton. The staff was super friendly and honest and transparent during the whole process. We test drove the car when we got there, liked it and bought it. The process was fast and we even got a great dinner location recommendation from the staff. All in all, it was a great car buying experience so that was a positive ...
Great team of people. They took the time to listen and find a vehicle that worked for me
Very friendly and helpful . Answered my questions and even took time to just chat , making small talk
Perfect that’s good car i like car also everyone is good deal with me
Christopher was absolutely amazing! The best customer service we’ve ever had. Explained things In detail and was straightforward. Not only were we very satisfied with our purchase but the level of professionalism and his A1 attitude was very up lifting.
Peter, Robert and Gabby always make my day! Thank you!!
Carlos in sales was great to work with. Explained everything and not pressured to purchase and honest about pricing.
Good customer service. Oscar is a very friendly person. Explained very well and did provide with the loaner car. I’m happy. Thanks
The best experience I've ever had. Christopher was very friendly and knows what he's doing. Thanks manager Alex for giving us best deal and willing to work with us. We are definitely returning customers
They have great service the day I went there were about 5 of us that came in at 7:30 am & about 3 of are cars were done by 8:30 mines were one of those cars I also need a paint job did on my car due to a recall I took my car in Thursday had it back Saturday & Hyundai was going to put me in one of there car’s tell the service was done but I did not need a vehicle Great over all service & fast Thank you Hyundai
I didn’t feel that I was being told the right thing and sure enough I’m hearing all kinds of different stories with the insurance the service on the car and the condition of the car
The service is truly 5*, just got my 2013 Hyundai Genesis coupe back from service, they underpromised and overdelivered car was ready earlier than expected and they even detailed it. I highly recommend Stockton Hyundai!
Worked with Xavier Bettis on getting a great lease deal. They were exceptionally helpful. The new car had some body damage from delivery, so they gave us a loaner to use for free, including gas. Delivered the new car and picked up the loaner, and everything worked out great. Highly recommend. They didn't bait and switch us or anything like that.
Was super stressed about my cars engine and they made it stress free. Got my car in and out in no time.
The service department is always very helpful and friendly. I’ve never come away feeling like I was taken advantage of either, since I know nothing about cars, that’s huge for me. I wouldn’t take my Hyundai anywhere else.
Great experience buying my Hyundai Tucson Hybrid. Sales associates were very professional from the time I entered the dealership, road test and the sales process. Answering all of my questions making the whole process enjoyable..I would highly recommend Stockton Hyundai
I've taken my Hyundai to Stockton Hyunda since I bought it. they've treated me, and my car very well.
The best of the best. Xavier, Alex, and Alejandra made it work. I live in Sacramento, and they delivered the car with no questions. Love the ioniq 5 SEL ... Best lease option... Plus, unlike other dealerships they have the best prices in California.. no forced (it's already installed LoJack)... They advertise without any optional products so you know you're getting the best value.. I highly recommend them
They did the job on my car right right, they found another issue on my car, before it gets worse.
I’ve had my 2016 Hyundai since purchase and have always had courteous and efficient service. After owning my car for 8 years, Hyundai has kept my car in excellent condition. I trust them with whatever repairs I need and feel confident with their service department.
I towed my 2012 Hyundai in for repairs after 250k miles. I met salesman Xavier and he showed me some cars. I chose a 2021 Hyundai Sonata Limited very clean. He and Sal(finance) made my purchase so simple and I truly can recommend this dealership to anyone. Keep up the great work guys!
Very friendly staff!! I love that they send you video of work being done!
Customer service representative was awesome! When I asked her where to go for lunch, she recommended Zoom's eatery. Very professional team. They washed my car too 🙂