Worst ever , 2 engines on our cpo veloster within two months service sucks in 4 months we owned car in shop 2 months

Hello me and my husband just bought a Tacoma on Saturday evening after leaving to my mom’s house I heard a squealing when braking stoping at multiple stops in her neighborhood. I thought maybe it would go away by tomorrow and it didn’t. Called dealer and said bring it in then they said okay bring in tomorrow morning and drop it off. They inspected and stated “ We have determined that the noise is due to hot spots and oxidation on the rotors causing the brakes to squeal when the pads grab. There are no safety issues as the brakes measure over 7mm. Unfortunately, sales has declined to replace the brakes at this time to address the noise, as it is considered a cosmetic concern rather than a safety issue.” If the rotors have hot spots, why cant they resurface them or replacing them they are not making good connection with break pad. When they ask me where you buy this truck I will say Stockton Hyundai and they didn’t want to fix this because it’s “cosmetic”. How is that going to sound. It sad as I paid a lot of money and I will make sure not to go back in the future or refer. On another note I know you had 2 different sale prices at the dealer 5,000 more then on the internet which I know that is prohibited. I hope to get an executive/Senior manager to look into this.

Hello me and my husband just bought a Tacoma on Saturday evening after leaving to my mom’s house I heard a squealing when braking stoping at multiple stops in her neighborhood. I thought maybe it would go away by tomorrow and it didn’t. Called dealer and said bring it in then they said okay bring in tomorrow morning and drop it off. They inspected and stated “ We have determined that the noise is due to hot spots and oxidation on the rotors causing the brakes to squeal when the pads grab. There are no safety issues as the brakes measure over 7mm. Unfortunately, sales has declined to replace the brakes at this time to address the noise, as it is considered a cosmetic concern rather than a safety issue.” If the rotors have hot spots, why cant they resurface them or replacing them they are not making good connection with break pad. When they ask me where you buy this truck I will say Stockton Hyundai and they didn’t want to fix this because it’s “cosmetic”. How is that going to sound. It sad as I paid a lot of money and I will make sure not to go back in the future or refer. On another note I know you had 2 different sale prices at the dealer 5,000 more then on the internet which I know that is prohibited. I hope to get an executive/Senior manager to look into this.

Completely unorganized team. Each person we came in contact with had no clear answer for anything. They offered rebates online that they did not give in person. I was a highly qualified buyer and the process was longer than 4 hours. Their computers barely worked which was completely ridiculous for a car dealership. Every person struggled to even use the computer and printer. Salespersons Oliver and Chris made numerous mistakes that could have cost me thousands of dollars were I not paying attention. Multiple employees cursing throughout the business. Very unprofessional.

Chris and Carlos were a pleasure to work with! Communicative throughout the process and made everything a breeze!

Friendly, courteous and listen to the needs of the customer. Knowledgeable with the vehicles on site

Made appt for a recall notice for a sensor. Quite a few appts. Was quoted 2 hours. Was there 3 hours. By that time I needed to go. They were prompt in bringing the car around. However, I didn't get the complimentary car wash as I had to leave. I could have brought it back after my other appts, but was too tired at that point. Maybe wash the cars first? We appreciated their concern.

Went to Stockton Hyundai w/o an appointment June 11th 2024 to check on why the “Air Bag light” was illuminated on the dash console of our 2011 Elantra Limited . It appears that since the Air Bag indicator was present that it controls other functions on the steering wheel, such as why our “Cruise control” wasn’t working either. Thanks to Hyundai’s 100,000 Mile Warranty & Stockton Hyundai’s Service Department for correcting these issues. I can always count on Stockton Hyundai Staff in insuring that the maintenance gets done correctly the 1st time. Great Service, Great Staff & Great Vehicles. Thanks 😊 Stockton Hyundai for being there when we need you.

Other than not getting the car wash as part of my scheduled service, I have no complaints.

Great service from all the staff.

Great Service and fast with timely updates on repair. AC is blowing cold.

Good deal to purchase a new car there. They're friendly and professional. The process of buying my car is smooth and quickly. Save my money and time. Recommended.

I made an appointment last Friday to have my car looked at. Robert gave me an appointment for today at 9:00 but when I got there the other guy told me there was no appointment. Luckily he helped me straighten things out. Thank you Oscar!

Very friendly staff.I really like that they send you videos while the service is of your car is being done .👍🏻👍🏻👍🏻

Very Nice Staff At Hyundai I Love the Professionalism of the worker’s in Sonny Jauregui

Routine service (8,000 mi) performed. Only minor compliant is I was called and said my car would be ready in 30 minutes after wash. I arrived and waited well over an hour for car to be completed. Why not just call me when it's completely done? I was also never able to reach anyone by phone. On hold for 15 minutes only to get voicemail. Made appointment over the internet instead. Service people were all very nice.

Dropped my car off due to lights coming on my dash. Robert has been nothing but helpful. He put me in a rental and has gone above and beyond trying to find the issue with my car and to accommodate me. Great service for sure

The team was great. I received great customer service.

Stockton Hyundai ROCKS! Went in for a trade-in on my 2022 Santa Fe and 4 days later I drove off in the 2024 Santa Fe. The staff was super helpful and honest. Special shout out to Carlos who ensured that we well informed and saw the process all the way thru. Overall great experience.

10 outta 10 would recommend. Xavier helped us and had all the information and his personality really made the time past swiftly. It's clear they have nice cars to sell but the service my husband and I received was impeccable. Thanks so much for all your help. We love our Hyundai

I purchased my car from the dealership and I haven’t experienced anything but professional and courteous service. I also appreciate the ride offer while my car is being serviced. Thank you…your quality Customer Service is greatly appreciated.

The whole team spent time with me and didn't treat me with disrespect like some other doors that I visited earlier in the day. I have a car on hold for a week while I was on vacation at another dealership and they never returned my calls and when I showed up they said I needed an appointment. It was nice to be helped right away when I walked on this car lot.

Staff was great, our salesperson Chris, was exceptional, very attentive and always trying to layout all the options. I would definitely go back and refer others.

My experience was outstanding and appreciated everything that was done for me

I drive from San Francisco to go to Stockton Hyundai. They are the best. Professional, knowledgeable, courteous and friendly. I will always take my car to Stockton Hyundai.