Have Questions?
What is Hyundai Home?
The Hyundai Home energy ecosystem is a service that enables customers to order and arrange for the installation of solar panels, home energy storage unit(s), and a home EV charger. This ecosystem complements Hyundai’s new lineup of IONIQ EVs.
Why is Hyundai launching this product and service?
The idea of solar energy is still a new and complex space. Consumers spend hours researching what products to use, and which ones are safe and compatible for their needs. Hyundai Home simplifies this process. Through a “one-stop-shop” marketplace website, Hyundai and its partner Electrum have done all the legwork, so you can easily:
- Find information on the benefits of going solar/electric
- Solicit estimates and connect with local installers
- Calculate potential local government and utility incentives into pricing
- Access leading brands (through partnerships) to ensure top-rated quality products and installation services
- Connect with a personal energy advisor/concierge to answer questions and make recommendations
- Receive post-purchase customer care from Electrum and review product warranties.
Purchasing through Hyundai Home helps streamline your decision process and experience, both pre-and post-sale.
Several OEMs offer similar ecosystem solutions. How is Hyundai Home superior to other solutions?
With Hyundai Home, you can expect an outstanding customer experience that combines Hyundai’s leadership in customer care with class-leading partners in energy and electrification. Launching Hyundai Home in collaboration with these industry experts is the perfect way to introduce you to a more streamlined way to access solar and EV charging solutions, because you’re free to pick and choose which components are right for you from a selection of different manufacturers.
Hyundai Home will also provide a personalized purchase process and consistent touchpoints throughout your EV journey, making your transition to solar power, home electrification, and living sustainably as seamless as possible.
Can Hyundai Home also power your home?
Yes! The Hyundai Home energy ecosystem has the flexibility to generate as much clean, sustainable energy as you need. In fact, many customers can substantially impact their energy usage, or even offset it completely. The only real limitation is the roof space you have available for solar panels.
Once you’re up and running, every device and appliance in your home–including your EV charger–will utilize power from the energy grid that’s supplemented by the clean, renewable energy generated by your solar panels. And whenever you generate more solar power than you consume, the excess can be stored in energy storage units for later use.
When will the products be available?
Solar panels, energy storage systems and the ChargePoint® Home Flex EV charger are now available in select markets; please visit HyundaiHomeMarketplace.com for more information.
Why is Hyundai Motor North America partnering with another company for solar?
Partnering enables Hyundai to offer end-to-end components and services right out of the gate–all through the one-stop Hyundai Home Marketplace website. By purchasing solar panels, microinverters and other energy solutions from the same marketplace, you can be assured that all of your components will work together, and will be backed by strong product and installation warranties from reputable companies.
What kind of home charging unit is offered?
At launch, Hyundai Home will offer the ChargePoint® Home Flex EV charger, a 240-volt, Level 2 in-home charging solution that’s highly configurable and allows you to set the charging speeds and amperage that’s right for your needs and your home’s electrical panel.
Why is Hyundai Motor North America partnering with another company for in-home car chargers?
Since Hyundai does not manufacture an in-home EV charger, we chose to work with ChargePoint® to ensure that our customers have easy access to one of the most highly-rated home charging systems available.
Will Hyundai Home be sold through Hyundai dealerships?
You can learn more about Hyundai Home at select Hyundai dealerships and at the one-stop Hyundai Home Marketplace website.
Will there be a leasing option for Hyundai Home?
At launch, no. However, Hyundai is still studying different financial options to offer you the best products and energy solutions.
What if your home is already solar-enabled, but you need additional electrification components, like energy storage systems or additional panels?
This could be possible. However, your specific situation must be examined on an individual basis by a home energy consultant and installation professional, as there are many factors at play (age of panels, panels’ energy production, differing technology, etc.). In addition, new components may not be compatible with an existing solar panel system, so new inspections and permits will be needed to ensure everything is up to code and functioning properly.
Other OEMs have been selling EV chargers together with their EVs. Will Hyundai be doing that as well?
Hyundai will not be including a wall charger in the price of an EV at this time. Please visit the Hyundai Home Marketplace website to learn about and purchase the ChargePoint® Home Flex EV charger.
How much are typical installation costs?
Since each system is customized for your specific needs, installation costs will vary. Variables that may affect these costs can include things such as where the charger will be installed relative to the home’s electrical panel, condition of the home’s wiring, and similar considerations. Due to this variability, installation costs are separate from and in addition to component pricing.
Will there be a discount for purchasing all Hyundai Home components together?
There may be opportunities for cost savings when it comes to bundling components; however, Hyundai cannot share hard figures at this time.
What kind of ongoing support is offered? Is that included in pricing?
All systems come with a minimum one-year production and performance guarantee (except where excluded by law), provided by the electrician contracted to install your system. Certain markets offer extended installation warranties. Additional information regarding product and installation warranties can be found at the Hyundai Home Marketplace.
What happens if you sell your EV or turn in your lease and no longer need the EV charging ecosystem? Is there a buy-back policy?
At this time, there is no buy-back policy available once components are installed.
Is there a similar offer for commercial and apartments buildings? Or renters?
Hyundai encourages interested customers to always check with their Homeowners’ Associations (HOAs), landlords, and/or building managers on permissibility of installing EV wall chargers and solar components in their residences. Please note that Hyundai Home products are only available for residential use.
Will there be an app?
At this time, Hyundai is working on connecting the MyHyundai app with related control systems for solar and EV charging. Stay tuned for more information.